Patient Experience Coordinator | Front Office & Scheduling

Aspen Dental Group; Washington (MO); On-site; USD 54,442,752 - 60,173,568; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Training program

Job summary

Aspen Dental Group is seeking a Patient Experience Coordinator to manage front office tasks and deliver exceptional patient care in Washington, Missouri. The role includes guiding patients, scheduling appointments, verifying insurance, and handling payments in a supportive, team-focused environment.

You'll undergo a four-week training program, work full time, and benefit from a comprehensive package including PTO, health/dental/vision coverage, and a 401(k) plan with company match, all while

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• Time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Schedule and confirm patient appointments, organize charts, verify insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Time management

Organized

Detail oriented

Customer service

Education

High school diploma or equivalent

Job description

Aspen Dental Group is seeking a Patient Experience Coordinator to manage front office tasks and deliver exceptional patient care in Washington, Missouri. The role includes guiding patients, scheduling appointments, verifying insurance, and handling payments in a supportive, team-focused environment.

You'll undergo a four-week training program, work full time, and benefit from a comprehensive package including PTO, health/dental/vision coverage, and a 401(k) plan with company match, all while