Patient Experience Coordinator — Front Office & Scheduling

Aspen Dental Group; Angel Run (FL); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) with match

Paid time off

Career development & training

Continuous learning via TAG U

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our front-office team in Valrico, FL. You will participate in a four-week training program and handle daily tasks that create a positive patient experience, from appointment scheduling to payment collection.

The role emphasizes compassionate patient service, accuracy in record-keeping, and teamwork with clinicians and staff. Benefits include comprehensive coverage and opportunities for growth.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Time management and attention to detail.
• Must be 18 years or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Schedule and confirm patient appointments, organize charts, verify insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication

Interpersonal skills

Time management

Organization

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our front-office team in Valrico, FL. You will participate in a four-week training program and handle daily tasks that create a positive patient experience, from appointment scheduling to payment collection.

The role emphasizes compassionate patient service, accuracy in record-keeping, and teamwork with clinicians and staff. Benefits include comprehensive coverage and opportunities for growth.