Patient Experience Coordinator — Front Desk & Scheduling

Completeeyecareassociates; North Platte (NE); On-site; USD 32,000 - 40,000; Full time

Job summary

Complete Eye Care Associates in North Platte, NE is seeking a Patient Care Coordinator I to deliver friendly, professional service at the front desk. The role focuses on greeting patients, answering inquiries, and coordinating appointments in a busy clinic environment.

The ideal candidate will bring strong customer service skills, a professional demeanor, and a willingness to learn; prior experience is helpful but not required, with training provided as needed. North Platte location.

Qualifications

• Excellent customer service skills and personal presentation are critical to this role.
• Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn.
• The ideal candidate will have 1+ years of experience and: Efficiency at multi-tasking, Proficiency with computers and basic systems, The ability to interact with patients in a professional and friendly manner.

Responsibilities

• Speak with patients on the phone.
• Scheduling appointments.
• Patient check in and out.
• A variety of front desk administrative duties.

Skills

Customer service

Scheduling

Job description

Complete Eye Care Associates in North Platte, NE is seeking a Patient Care Coordinator I to deliver friendly, professional service at the front desk. The role focuses on greeting patients, answering inquiries, and coordinating appointments in a busy clinic environment.

The ideal candidate will bring strong customer service skills, a professional demeanor, and a willingness to learn; prior experience is helpful but not required, with training provided as needed. North Platte location.