Patient Care Coordinator

Keplr Vision; North Platte (NE); On-site; USD 20,664 - 27,552; Full time

Job summary

Complete Eye Care Associates in North Platte, NE is seeking a Patient Care Coordinator I to provide top-tier front desk service, phone triage, and appointment scheduling in a busy eye care practice.

The role involves greeting patients, checking them in and out, handling administrative tasks, and maintaining a friendly, professional demeanor. Training is available for candidates with strong customer service skills and eagerness to learn.

Qualifications

• Excellent customer service skills.
• Willing to train someone with good customer service skills.
• Proficiency with computers and basic systems.
• Ability to interact with patients in a professional and friendly manner.

Responsibilities

• Speak with patients on the phone.
• Schedule appointments.
• Check patients in and out.
• Perform front desk administrative duties.

Skills

Customer service

Multitasking

Computer skills

Professionalism

Job description

Complete Eye Care Associates, 111 So. Bailey, North Platte, Nebraska, United States of America

Job Description

Posted Monday, July 20, 2026 at 6:00 AM

Patient Care Coordinator I - Complete Eye Care Associates in North Platte, NE

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Complete Eye Care Associates, 111 So. Bailey, North Platte, Nebraska, United States of America