Patient Experience Coordinator | Front Desk & Scheduling

Select Medical; Loveland (CO); On-site; USD 26,000 - 28,000; Full time

Job summary

Select Medical in Loveland, CO is hiring a Patient Service Specialist to greet, register, and assist patients at the front desk of our outpatient physical therapy center.

The role involves scheduling appointments, coordinating with insurance providers, collecting co-pays, and handling payer verifications—delivering a smooth, patient-focused experience during every visit. Full-time, weekday schedule. $19–$20/hour.

Qualifications

• High School Diploma or GED required.
• Preferred: 1 year front desk experience.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with attorneys' offices, insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Select Medical in Loveland, CO is hiring a Patient Service Specialist to greet, register, and assist patients at the front desk of our outpatient physical therapy center.

The role involves scheduling appointments, coordinating with insurance providers, collecting co-pays, and handling payer verifications—delivering a smooth, patient-focused experience during every visit. Full-time, weekday schedule. $19–$20/hour.