Patient Experience Coordinator | Front Desk & Scheduling

GOEBEL FIXTURE COMPANY; Florida; On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Life Insurance

Paid Holidays

PTO

FSA

401(k)

LMS

Career growth

Job summary

GOEBEL FIXTURE COMPANY is seeking a Patient Services Coordinator to manage front desk operations, scheduling, and patient interactions at our New Port Richey, FL location. You will be the face of the practice, ensuring a welcoming, efficient experience for every patient.

The role emphasizes strong communication, organization, and teamwork in a fast-paced dental office setting, with responsibilities spanning check-ins, billing support, and coordination with specialists.

Qualifications

• High school diploma or equivalent.
• Experience in a dental office or customer service preferred.
• Excellent communication and organizational skills.
• Knowledge of dental office management software.
• Mostly desk-based with some patient interaction in the reception area.

Responsibilities

• Answer phone calls and emails, scheduling patient appointments.
• Verify insurance information and process billing and payments.
• Greet patients and ensure they are checked in properly.
• Manage patient records and ensure that all forms are completed.
• Coordinate patient follow-up and reminders for appointments.
• Handle office correspondence, including scheduling, rescheduling, and cancellations.
• Maintain and update office calendars.
• Assist with patient referrals and coordination of care with specialists.

Skills

Excellent communication

Organizational skills

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

Dental office management software

Job description

GOEBEL FIXTURE COMPANY is seeking a Patient Services Coordinator to manage front desk operations, scheduling, and patient interactions at our New Port Richey, FL location. You will be the face of the practice, ensuring a welcoming, efficient experience for every patient.

The role emphasizes strong communication, organization, and teamwork in a fast-paced dental office setting, with responsibilities spanning check-ins, billing support, and coordination with specialists.