Patient Experience Coordinator (Front Desk)

Cano Health LLC; Columbus (KS); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) retirement savings plan

Paid time off and company holidays

Job summary

Cano Health LLC in West Miami is seeking a Front Desk Coordinator to be the first point of contact for patients and visitors. This role involves providing exceptional customer service while performing a variety of administrative tasks including patient intake, scheduling appointments, and handling insurance verifications.

The ideal candidate will have a high school diploma and at least one year of experience in a healthcare setting. Benefits include medical, dental, and vision coverage, as well as a 401(k) retirement plan.

Qualifications

• Minimum of one year experience in a healthcare or medical office setting.
• Knowledge of medical insurance, Medicaid/Medicare, and EMR systems preferred.
• Ability to respond to medical emergencies.

Responsibilities

• Serve as the first point of contact for patients and callers.
• Perform patient intake and onboarding tasks.
• Schedule appointments and manage visit logistics.

Skills

Customer service

Patient intake

Scheduling

Insurance verification

Bilingual (English and Spanish)

Education

High School Diploma or equivalent

BLS Certification

Tools

Electronic Medical Records (EMR)

Microsoft Office Suite

Call Center Communications system (Ring Central)

Job description

Cano Health LLC in West Miami is seeking a Front Desk Coordinator to be the first point of contact for patients and visitors. This role involves providing exceptional customer service while performing a variety of administrative tasks including patient intake, scheduling appointments, and handling insurance verifications.

The ideal candidate will have a high school diploma and at least one year of experience in a healthcare setting. Benefits include medical, dental, and vision coverage, as well as a 401(k) retirement plan.