Patient Access & Scheduling Coordinator

Cano Health; Tampa (FL); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Cano Health in Tampa, FL is seeking a Front Desk Coordinator who will be the first point of contact for patients, visitors, and callers. You will provide exceptional customer service while handling patient intake, insurance verification, scheduling, and data entry to support the clinical team in delivering high-quality, patient-centered care.

The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced medical office.

Qualifications

• Requires High School Diploma or equivalent.
• BLS Certification preferred.
• Strong communication and customer service skills essential.
• Familiarity with EMR systems and Microsoft Office is a plus.

Responsibilities

• Patient intake and onboarding including new patient profiles.
• Scheduling and visit management, including confirmation calls.
• Data accuracy: demographics, insurance, and Patient Hub information.
• Insurance verification and end-of-day financial reconciliation.
• Outbound communications and follow-up with patients.
• Phone operations and professional front-desk communications.

Skills

Communication skills

Detail-oriented

Multitasking

Customer service

Education

High School Diploma or equivalent

BLS Certification (Preferred)

Tools

Power BI

Excel

Word

Teams

PowerPoint

Job description

Cano Health in Tampa, FL is seeking a Front Desk Coordinator who will be the first point of contact for patients, visitors, and callers. You will provide exceptional customer service while handling patient intake, insurance verification, scheduling, and data entry to support the clinical team in delivering high-quality, patient-centered care.

The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced medical office.