Patient Concierge & Front Desk Specialist

Cano Health; Miami (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement savings plan

Paid time off

Job summary

Cano Health is seeking a Front Desk Coordinator to serve as the first point of contact at the Miami clinic. You will provide exceptional customer service while performing administrative duties, including patient intake, insurance verification, and appointment scheduling.

Responsibilities include greeting patients, verifying demographics, and supporting the clinical team with smooth front-desk operations in a fast-paced environment.

Qualifications

• Excellent communication and customer service skills.
• Detail-oriented with strong data accuracy.
• Able to multitask in a busy clinical front desk.
• Experience in healthcare settings preferred.

Responsibilities

• Greet patients and manage front desk operations.
• Verify insurance and collect co-pays.
• Schedule appointments and update the EMR.
• Coordinate translation services and patient portal enrollment.
• Respond to inquiries in person, by phone, or email.

Skills

Communication skills

Customer service

Data accuracy

Multitasking

Education

High school diploma or equivalent

Tools

eCW EMR

RingCentral

TripMaster

Oracle (Expenses)

Workday

Job description

Cano Health is seeking a Front Desk Coordinator to serve as the first point of contact at the Miami clinic. You will provide exceptional customer service while performing administrative duties, including patient intake, insurance verification, and appointment scheduling.

Responsibilities include greeting patients, verifying demographics, and supporting the clinical team with smooth front-desk operations in a fast-paced environment.