Patient Experience Coordinator — Flexible Scheduling & Training

Aspen Dental; Ottumwa (IA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision insurance

401(k) with match

Training and career development

Job summary

Aspen Dental in Ottumwa, IA is seeking a Patient Experience Coordinator (Patient Coordinator) to manage front office tasks, schedule appointments, verify insurance, and support patients. You will play a key role in creating a welcoming, efficient experience for every patient.

We offer a four-week training program, competitive compensation, and a supportive culture that emphasizes growth, teamwork, and flexibility in scheduling.

Qualifications

• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care per patient needs and policies.
• Schedule and confirm patient appointments, organize charts, verify insurance and collect payments.
• Balance nightly deposits and credit card processing.
• Assist with other tasks as assigned by the Manager.

Skills

Strong communication

Time management

Organizational skills

Detail oriented

Ethical mindset

Education

High school diploma or equivalent

Job description

Aspen Dental in Ottumwa, IA is seeking a Patient Experience Coordinator (Patient Coordinator) to manage front office tasks, schedule appointments, verify insurance, and support patients. You will play a key role in creating a welcoming, efficient experience for every patient.

We offer a four-week training program, competitive compensation, and a supportive culture that emphasizes growth, teamwork, and flexibility in scheduling.