Patient Experience Coordinator — Flexible Scheduling & Training

0295 Dental Associates of East Tennessee, PLLC; Knoxville, Aspen (TN, CO); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision insurance

401(k) with match

Career development program

Job summary

Aspen Dental, a leading dental service organization, seeks a Patient Experience Coordinator to manage front-office operations, build trust with patients, and support daily workflow. You will participate in a four-week training program to ensure you excel in your role and contribute to a welcoming, efficient patient experience.

The role emphasizes scheduling, patient advocacy, insurance verification, and payment processing, with a focus on service quality and community impact.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies, procedures, government regulations, and dental board standards.
• Schedule and confirm patient appointments, organize charts, verify insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Strong communication

Interpersonal skills

Time management

Organized

Attention to detail

Education

High school diploma or equivalent

Job description

Aspen Dental, a leading dental service organization, seeks a Patient Experience Coordinator to manage front-office operations, build trust with patients, and support daily workflow. You will participate in a four-week training program to ensure you excel in your role and contribute to a welcoming, efficient patient experience.

The role emphasizes scheduling, patient advocacy, insurance verification, and payment processing, with a focus on service quality and community impact.