Patient Experience Coordinator | Flexible Scheduling & Growth

Aspen Dental; Cedar Rapids (IA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Career development and growth

Job summary

Aspen Dental is hiring a Patient Experience Coordinator in Cedar Rapids, Iowa. You will join a four-week training program and handle front office duties, patient scheduling, insurance verification, and deposits while delivering compassionate, quality service.

Role emphasizes strong communication, organization, and a customer-first mindset in a busy dental practice environment with opportunities for growth and development.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Education

High school diploma or equivalent

Job description

Aspen Dental is hiring a Patient Experience Coordinator in Cedar Rapids, Iowa. You will join a four-week training program and handle front office duties, patient scheduling, insurance verification, and deposits while delivering compassionate, quality service.

Role emphasizes strong communication, organization, and a customer-first mindset in a busy dental practice environment with opportunities for growth and development.