Patient Experience Coordinator | Flexible Scheduling

aspendental; City of Hudson (NY); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

PTO

Health, dental, vision

401(k) with match

Training program

Job summary

Aspen Dental in the United States is seeking a Patient Experience Coordinator to fulfill front office duties, enhance appointment flow, and deliver compassionate service. You'll complete a four-week training program and report to the practice Manager as you help build trust with patients.

You will schedule and confirm appointments, organize charts, verify insurance, and handle deposits. The role emphasizes strong communication, time management, and detail orientation within a supportive,

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication

Interpersonal skills

Time management

Detail oriented

Customer service

Education

High school diploma or equivalent

Job description

Aspen Dental in the United States is seeking a Patient Experience Coordinator to fulfill front office duties, enhance appointment flow, and deliver compassionate service. You'll complete a four-week training program and report to the practice Manager as you help build trust with patients.

You will schedule and confirm appointments, organize charts, verify insurance, and handle deposits. The role emphasizes strong communication, time management, and detail orientation within a supportive,