Patient Experience Coordinator - Flexible Schedule & Growth

Aspen Dental; Saugus (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

PTO & benefits

401(k) plan

Training program

Team culture

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our front-office team. You’ll manage appointments, verify insurance, balance deposits, and deliver exceptional patient service to build trust and loyalty.

Our four-week training and supportive environment help you grow in your role. You’ll report to the Manager and handle daily tasks, scheduling, chart organization, payment collection, and problem solving with a patient-centered approach.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills with an ethical mindset.
• Good time management, organization, and attention to detail.
• Must be 18 years of age or older.

Responsibilities

• Schedule and confirm patient appointments, organize charts, verify insurance and collect payments.
• Balance nightly deposits and process credit card transactions.
• Provide superior patient service with compassion and care in line with policies and regulations.
• Perform additional tasks as assigned by the Manager.

Skills

Strong communication

Interpersonal skills

Time management

Organized & detail oriented

Education

High School diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our front-office team. You’ll manage appointments, verify insurance, balance deposits, and deliver exceptional patient service to build trust and loyalty.

Our four-week training and supportive environment help you grow in your role. You’ll report to the Manager and handle daily tasks, scheduling, chart organization, payment collection, and problem solving with a patient-centered approach.