Patient Experience Coordinator — Flexible Schedule & Growth

0155 CECILY M. WILLIAMS, D.D.S., PC; Smyrna (TN); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

401(k) with match

Career development & training program

Continuous Learning through TAG U

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team. You’ll participate in a four‑week training program to succeed in your role, report to the Practice Manager, and help create lasting impressions and trust with patients across the care journey.

Responsibilities include scheduling and confirming appointments, organizing charts, verifying insurance and payments, balancing nightly deposits, and delivering superior, compassionate service in a fast paced,

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Schedule and confirm patient appointments, organize charts, verify insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Strong communication

Time management

Organized

Interpersonal skills

Ethical mindset

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team. You’ll participate in a four‑week training program to succeed in your role, report to the Practice Manager, and help create lasting impressions and trust with patients across the care journey.

Responsibilities include scheduling and confirming appointments, organizing charts, verifying insurance and payments, balancing nightly deposits, and delivering superior, compassionate service in a fast paced,