Patient Experience Coordinator — Flexible Schedule & Growth

aspendental; Billings (MT); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Training program

Career development

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our front desk team. You will report to the Manager and handle daily front office tasks to create lasting impressions and trust with patients.

Training program spans four weeks; responsibilities include scheduling, chart organization, insurance verification and payment collection, balance nightly deposits, plus other duties as assigned. We value compassion, clear communication, and a service-first mindset.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication

Time management

Organizational skills

Interpersonal skills

Age 18+

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our front desk team. You will report to the Manager and handle daily front office tasks to create lasting impressions and trust with patients.

Training program spans four weeks; responsibilities include scheduling, chart organization, insurance verification and payment collection, balance nightly deposits, plus other duties as assigned. We value compassion, clear communication, and a service-first mindset.