Patient Experience Coordinator - Dental Front Desk

Kali Smiles Kids; Beverly Hills (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Beverly Hills Pediatric Dentistry in Beverly Hills, CA seeks a Patient Coordinator to be the friendly first contact at the front desk and to manage a fast-paced front office with efficient scheduling and patient service.

The role focuses on patient check-in/out, insurance verification, payments, and coordinating daily schedules while maintaining accurate records and ensuring a smooth patient flow.

Qualifications

• Front desk or administrative experience required.
• Dental office experience preferred.
• Familiarity with dental insurance verification and billing is a plus.
• Proficiency with dental software systems and basic computer skills.
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and stay professional in a fast-paced environment.

Responsibilities

• Greet patients warmly and maintain a welcoming office environment.
• Answer phone calls, respond to inquiries, and schedule appointments efficiently.
• Verify insurance coverage, process patient information, and collect payments.
• Manage patient check-in and check-out procedures.
• Maintain accurate and up-to-date patient records.
• Coordinate daily schedules to optimize patient flow and minimize wait times.
• Communicate effectively with dental assistants, hygienists, and dentists.
• Handle administrative tasks such as filing, data entry, and correspondence.

Skills

Front desk experience

Administrative support

Customer service

Communication skills

Multitasking

Organizational skills

Tools

Dentrix

Eaglesoft

Job description

Beverly Hills Pediatric Dentistry in Beverly Hills, CA seeks a Patient Coordinator to be the friendly first contact at the front desk and to manage a fast-paced front office with efficient scheduling and patient service.

The role focuses on patient check-in/out, insurance verification, payments, and coordinating daily schedules while maintaining accurate records and ensuring a smooth patient flow.