Patient Experience Coordinator

hss; New York (NY); On-site; USD 57,000 - 87,000; Full time

Job summary

HSS in New York, NY is seeking a Regular Full-time Healthcare/Medical Secretary. The role requires a High School Diploma or equivalent and 2 years of healthcare/medical secretary experience, with strong communication and customer service skills.

The base pay scales from $27.47 to $41.90 per hour, with eligibility for benefits as described in the posting. The ideal candidate will demonstrate multitasking abilities, attention to detail, and proficiency in healthcare terminology and systems,

Qualifications

• Education – Required: High School Diploma or equivalent (G.E.D.), may include specialized or vocational courses.
• Experience – Required: 2 Healthcare/Medical-Medical Secretary
• Skills – Required: Excellent verbal and written communication skills, Strong customer service orientation, Superior written and oral communication skills, Exceptional customer service skills, Ability to follow through with tasks to completion, Strong organizational and problem-solving skills, Ability to multitask in a fast paced environment, Ability to effectively and accurately follow directions or instructions, Ability to work collaboratively as part of a team; offers to help coworkers when needed, Detail-oriented, Ability to escape issues appropriately, Consistently displays a positive attitude towards one’s work and work environment, Strong computer skills, Knowledge of healthcare industry including regulations and health insurance

Responsibilities

• No explicit responsibilities listed in the HTML; responsibilities implied by job title and qualifications include providing medical secretary support, managing communications with patients, and supporting administrative tasks.
• Demonstrates strong patient-service orientation and communication with patients and staff.
• Follow directions accurately and multitask in a hospital administrative setting.
• Collaborate with team members and adhere to HSS policies and procedures.

Skills

Excellent verbal and written

Strong customer service

Superior written and oral

Exceptional customer service

Follow through to completion

Multitask in fast paced environment

Detail-oriented

Strong computer skills

Healthcare industry knowledge

Team collaboration

Education

High School Diploma or equivalent

Job description

HSS in New York, NY is seeking a Regular Full-time Healthcare/Medical Secretary. The role requires a High School Diploma or equivalent and 2 years of healthcare/medical secretary experience, with strong communication and customer service skills.

The base pay scales from $27.47 to $41.90 per hour, with eligibility for benefits as described in the posting. The ideal candidate will demonstrate multitasking abilities, attention to detail, and proficiency in healthcare terminology and systems,