Patient Experience Coordinator

Keplr Vision; Blacksburg, Christiansburg, Radford (VA, VA, VA); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Keplr Vision is seeking a Patient Care Coordinator I to serve as the primary point of contact for patients, providing courteous service and handling daily front desk operations. You will schedule visits, check patients in and out, and support the practice with administrative tasks.

The ideal candidate has 1+ years of customer service experience and a professional presence. Training is available; position is full-time and on-site within the practice environment.

Qualifications

• Excellent customer service and professional presentation are required.
• 1+ years of experience preferred, willing to train someone with strong customer service skills.

Responsabilités

• Speak with patients on the phone and greet patients.
• Schedule appointments and manage front desk tasks.
• Patient check-in/out and other front desk duties.

Connaissances

Customer service

Time management

Attention to detail

Multitasking

Professional appearance

Computer proficiency

Outils

CRM software

Description du poste

Keplr Vision is seeking a Patient Care Coordinator I to serve as the primary point of contact for patients, providing courteous service and handling daily front desk operations. You will schedule visits, check patients in and out, and support the practice with administrative tasks.

The ideal candidate has 1+ years of customer service experience and a professional presence. Training is available; position is full-time and on-site within the practice environment.