Patient Experience Concierge — Front Desk (Dermatology)

Epiphany Dermatology; Albert Lea (MN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Life insurance

Short-term disability

Mental health services

401k with company matching

Employee discounts

HSA

Tuition assistance

Certification reimbursement

Job summary

Epiphany Dermatology is seeking a dedicated Medical Receptionist to ensure every patient feels welcomed from arrival through departure. You will manage check-ins/outs, schedule appointments, and maintain accurate records in a fast-paced dermatology practice in Minnesota.

Ideal candidates are highly organized, adaptable, and able to multi-task while delivering friendly, professional service in person or by phone. Prior medical receptionist experience is a plus.

Qualifications

• High school diploma or GED is required.
• Prior medical receptionist experience is preferred.
• Authorized to work in the United States without restriction; visas are not sponsored.

Responsibilities

• Be the first and last person patients encounter, delivering a welcoming experience.
• Register patients, manage wait times, and keep reception warm and inviting.
• Provide friendly customer service in person, by phone, or messages.
• Gather patient information, handle forms and payments, and prepare for next visits.
• Schedule appointments and maintain patient records for a seamless visit.

Skills

Customer service

Organizational skills

Communication skills

Education

High school diploma or GED

Job description

Epiphany Dermatology is seeking a dedicated Medical Receptionist to ensure every patient feels welcomed from arrival through departure. You will manage check-ins/outs, schedule appointments, and maintain accurate records in a fast-paced dermatology practice in Minnesota.

Ideal candidates are highly organized, adaptable, and able to multi-task while delivering friendly, professional service in person or by phone. Prior medical receptionist experience is a plus.