Dermatology Front Desk & Patient Experience Specialist

Epiphany Dermatology; Georgetown (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Life insurance

Short-term disability

Vision insurance

Dental insurance

401k with company match

HSA

Tuition assistance

Employee discounts

Certification reimbursement

Job summary

Epiphany Dermatology is seeking a dedicated Medical Receptionist who thrives in a fast-paced environment and values patient-focused service. You will be the first and last point of contact, ensuring patients feel welcomed from arrival to departure.

Responsibilities include check-in/check-out, appointment scheduling, handling forms and payments, and maintaining a smooth front-d desk flow in a busy dermatology office. This role emphasizes exceptional customer service and organization.

Qualifications

• High school diploma or GED is required.
• Prior medical receptionist experience preferred.
• Must be authorized to work in the United States without sponsorship.

Responsibilities

• Greet patients warmly and manage check-in/check-out to ensure a positive first and last impression.
• Register patients, manage wait times, and keep the reception area welcoming.
• Deliver friendly, professional service in person or over the phone.
• Gather patient information, process forms and payments, prepare for next visits.
• Schedule appointments and maintain patient records for a seamless experience.

Skills

Customer service

Communication

Organization

Multitasking

Welcoming patients

Education

High school diploma or GED

Job description

Epiphany Dermatology is seeking a dedicated Medical Receptionist who thrives in a fast-paced environment and values patient-focused service. You will be the first and last point of contact, ensuring patients feel welcomed from arrival to departure.

Responsibilities include check-in/check-out, appointment scheduling, handling forms and payments, and maintaining a smooth front-d desk flow in a busy dermatology office. This role emphasizes exceptional customer service and organization.