Patient Experience Concierge - Clinic Support Aide

The-Wright-Centers-For-Community-Health-and-Graduate-Medical-Education; Jermyn (Lackawanna County); On-site; USD 32,000 - 42,000; Full time

Job summary

The Clinical Aide at The Wright Center for Community Health and Graduate Medical Education supports front desk operations and keeps waiting areas welcoming and orderly. You will greet patients, assist them with needs, and handle light office tasks under supervision.

Required BLS certification and familiarity with EOS model are preferred; you will work with the team to uphold core values and ensure smooth patient flow in a clinical setting.

Qualifications

• Experience with EOS model preferred.
• Mission-oriented; represents the enterprise professionally.
• Current BLS certification is required.

Responsibilities

• Assist front office and greet patients.
• Keep waiting areas clean and organized.
• Sanitize chairs, door handles and other contact surfaces.
• Assist with minor office duties as needed.
• Restock supplies and prepare coffee cart.

Skills

EOS model familiarity

Professionalism

Customer service orientation

Education

BLS Certification

Job description

The Clinical Aide at The Wright Center for Community Health and Graduate Medical Education supports front desk operations and keeps waiting areas welcoming and orderly. You will greet patients, assist them with needs, and handle light office tasks under supervision.

Required BLS certification and familiarity with EOS model are preferred; you will work with the team to uphold core values and ensure smooth patient flow in a clinical setting.