Patient Experience Concierge — Ambulatory Care

Cooper Norcross University Hospital; Voorhees Township (NJ); Presencial; USD 25.000 - 40.000; Jornada completa

Descripción de la vacante

Cooper Norcross Health in Camden, NJ, is seeking a friendly front desk associate to greet and guide patients and visitors across the campus. You will be the primary contact for patients, visitors and staff, and work closely with courier services, security, and leadership within the building.

Role requires at least one year of general office, healthcare, or hospitality experience, basic computer skills, and excellent written and verbal communication.

Formación

• One year experience in general office, healthcare and/or hospitality.
• Basic computer knowledge and proficiency in Microsoft Office.
• Excellent oral and written communications skills.

Responsabilidades

• Greets, guides and manages patients and visitors throughout the campus.
• Act as the primary contact for patients, visitors and staff.
• Works closely with our courier services, security, staff and leadership within the building/campus.
• Level one support and point person in partnership with our leadership, facilities and support services team for property issues.
• Assist with customer service requests.
• Maintains lobby area including and escalates issues accordingly.

Conocimientos

Customer service

Communication skills

Microsoft Office

Attention to detail

Educación

High School Diploma/GED

Bachelor's Degree Preferred

Herramientas

Microsoft Office Suite

Descripción del empleo

Cooper Norcross Health in Camden, NJ, is seeking a friendly front desk associate to greet and guide patients and visitors across the campus. You will be the primary contact for patients, visitors and staff, and work closely with courier services, security, and leadership within the building.

Role requires at least one year of general office, healthcare, or hospitality experience, basic computer skills, and excellent written and verbal communication.