Patient Experience Concierge

Babylon Dental Care; Village of Patchogue (NY); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Competitive pay

Health insurance options

Dental credit for personal dental care

401K with employer match

Paid holidays & PTO

Monthly team bonus opportunities

Sick time per NYS law

Professional growth opportunities

Job summary

Babylon Dental Care in Patchogue, NY, seeks a Greeter/Patient Experience Coordinator for our Front Desk team. You will greet patients, manage check-ins, and coordinate a smooth patient flow in a busy practice that offers general, specialty, and sleep/airway treatments.

We value caring, attentive staff and provide extensive training and growth opportunities within a collaborative, community-focused environment. Join us to help improve patient experiences daily.

Qualifications

• Caring, friendly disposition toward patients and staff.
• Strong listening and communication abilities.
• Able to multitask in a fast-paced front desk role.
• Problem-solving mindset with patient-centered approach.
• Attention to detail in scheduling and records.
• Maintains composure during busy periods.

Responsibilities

• Greet patients warmly by name and set up service for success.
• Check in/check out patients; update status in system.
• Announce arrivals to the appropriate team via radio.
• Ensure all paperwork is complete before appointments.
• Take and organize patient documents; manage files.
• Maintain neat reception area; display welcome signs.
• Assist in benefits checks and new patient onboarding.
• Support team with reports and scheduling as needed.
• Encourage patient feedback online and referrals.

Skills

caring

good listener

multi-tasking

problem-solver

detail-oriented

calm under pressure

Job description

Babylon Dental Care in Patchogue, NY, seeks a Greeter/Patient Experience Coordinator for our Front Desk team. You will greet patients, manage check-ins, and coordinate a smooth patient flow in a busy practice that offers general, specialty, and sleep/airway treatments.

We value caring, attentive staff and provide extensive training and growth opportunities within a collaborative, community-focused environment. Join us to help improve patient experiences daily.