Patient Experience Concierge — Front Desk Lead

Babylon Dental Care; West Babylon (NY); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Competitive Compensation

Comprehensive Benefits

Professional Growth Opportunities

Job summary

Babylon Dental Care in West Babylon, NY is seeking a Greeter/Patient Experience Coordinator to enhance patient experiences and support our Front Desk team. The role involves welcoming patients, managing schedules, and ensuring smooth operations at the front desk. Ideal candidates are caring, detail-oriented, and have strong communication skills. Competitive pay between $18 to $20 per hour, along with benefits including health insurance and a 401K plan. Join a passionate team dedicated to patient care and community impact.

Qualifications

• Strong commitment to patient care.
• Ability to multitask and remain calm under pressure.
• Experience in customer service or hospitality is helpful.

Responsibilities

• Greet patients warmly and professionally.
• Communicate with patients regarding their status and wait times.
• Ensure reception area is well-maintained and welcoming.

Skills

caring

good listener

multi-tasking

problem-solving

detail-oriented

calm under pressure

Tools

Dentrix Ascend

Job description

Babylon Dental Care in West Babylon, NY is seeking a Greeter/Patient Experience Coordinator to enhance patient experiences and support our Front Desk team. The role involves welcoming patients, managing schedules, and ensuring smooth operations at the front desk. Ideal candidates are caring, detail-oriented, and have strong communication skills. Competitive pay between $18 to $20 per hour, along with benefits including health insurance and a 401K plan. Join a passionate team dedicated to patient care and community impact.