Patient Care Concierge

Providence; Seaside (OR); On-site; USD 29,000 - 44,000; Full time

Job summary

Providence Seaside Hospital in Seaside, OR is seeking a Patient Care Coordinator who serves as the first point of contact, delivering excellent customer service to patients and visitors in person or by phone, and acts as a liaison between patients and providers throughout the administrative flow.

You will perform core front and back office duties with independence and help ensure smooth clinic operations supporting Providence patients and families.

Qualifications

• Minimum 1 year of experience in medical/healthcare setting.
• Experience delivering high-level customer service in a fast-paced environment with discretion.
• Experience with Electronic Medical Records (EMR) systems.

Responsibilities

• Serve as the first point of contact for patients and visitors, in person or by phone, and liaison between patients and providers throughout the administrative flow.
• Perform core front and back office duties with increasing independence and proficiency to support clinic operations.

Skills

Healthcare experience

Customer service

Confidential data handling

Tools

EMR software

Job description

Providence Seaside Hospital in Seaside, OR is seeking a Patient Care Coordinator who serves as the first point of contact, delivering excellent customer service to patients and visitors in person or by phone, and acts as a liaison between patients and providers throughout the administrative flow.

You will perform core front and back office duties with independence and help ensure smooth clinic operations supporting Providence patients and families.