Patient Experience & Appointment Coordinator

Fairview Health Services; Minneapolis (MN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

PTO/vacation

Tuition reimbursement

Retirement plan

Job summary

Fairview Health Services is seeking a Clinic Appointment Coordinator in Minneapolis, Minnesota. You will be the welcoming face for our patients, ensuring a smooth check-out experience. Responsibilities include scheduling follow-up appointments and maintaining a friendly disposition while assisting patients and families.

The ideal candidate will have a post-HS education, excellent customer service skills, and the ability to work in a team-focused environment. Fairview offers a comprehensive benefits package to support your well-being.

Qualifications

• Post HS education or training with basic medical terminology and keyboarding skills.
• At least 1 year of customer service experience working with the public.
• Good multi-tasking and critical thinking skills with attention to detail.

Responsibilities

• Greets patients and families as part of the check-out process.
• Accurately coordinates and schedules future appointments and/or procedures.
• Utilizes strong customer service skills to meet patient needs.

Skills

Customer service skills

Interpersonal skills

Critical thinking

Attention to detail

Multi-tasking

Education

Post HS education or training with basic medical terminology

Tools

EPIC

Job description

Fairview Health Services is seeking a Clinic Appointment Coordinator in Minneapolis, Minnesota. You will be the welcoming face for our patients, ensuring a smooth check-out experience. Responsibilities include scheduling follow-up appointments and maintaining a friendly disposition while assisting patients and families.

The ideal candidate will have a post-HS education, excellent customer service skills, and the ability to work in a team-focused environment. Fairview offers a comprehensive benefits package to support your well-being.