Patient Experience Aide – Part-Time Hospital Support

Gundersen Health System; Louisiana; On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

401(k) with matching

Paid time off

Health insurance

Tuition reimbursement

Wellness programs

Job summary

Emplify Health is seeking a Patient Attendant to join the Patient Experience Team at the La Crosse Main Campus. The role is part-time (0.6 FTE) with 24 hours weekly, 8:30 am–5pm shifts on Mon/Tue/Wed and weekend rotation. Expect walking, standing, and patient transport across hospital and clinics.

The starting pay is $16.47+ with benefits including 401(k), PTO, health insurance, tuition reimbursement, and wellness programs. Prior public-facing or healthcare experience is preferred.

Qualifications

• High School Diploma or equivalency.
• 1 year of experience working with the public.
• 1 year of customer service or healthcare experience preferred.
• Basic computer skills is a plus.

Responsibilities

• Greet, direct, escort, and assist patients, visitors, and families.
• Transport patients safely, including pushing wheelchairs.
• Stay active, walking and standing for the shift and assist patients.
• Assist with wheelchair use, transport and wayfinding while ensuring safety.
• Support check-in for visitors and vendors and answer questions.

Skills

Public interaction

Customer service

Healthcare experience

Education

High School Diploma or equivalency

Job description

Emplify Health is seeking a Patient Attendant to join the Patient Experience Team at the La Crosse Main Campus. The role is part-time (0.6 FTE) with 24 hours weekly, 8:30 am–5pm shifts on Mon/Tue/Wed and weekend rotation. Expect walking, standing, and patient transport across hospital and clinics.

The starting pay is $16.47+ with benefits including 401(k), PTO, health insurance, tuition reimbursement, and wellness programs. Prior public-facing or healthcare experience is preferred.