Patient Experience Advocate & Diversity Liaison

Medical Center Health System; Odessa (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Medical Center Health System seeks a Patient Advocate & Diversity Coordinator to welcome patients and families, provide contact information, and address concerns and unmet needs in the hospital setting.

The role focuses on new admissions and transfers from critical or rehab units, supporting interpreter services, and facilitating education and team communication across departments in Medical Center Hospital.

Qualifications

• Registered Nurse or Bachelor’s degree in healthcare or related field.
• Two years’ experience in healthcare setting.
• Training as an interpreter or bilingual is a plus.

Responsibilities

• Welcomes patients and families to the hospital and provides contact information.
• Serves as a channel for patients to seek solutions to problems, concerns or unmet needs.
• Facilitates education and teamwork across hospital departments and interpreters.

Skills

Communication skills

Interpreter services knowledge

Education facilitation

MS Word

Outlook

Excel

Hospital policies

Education

Registered Nurse

Bachelor's degree in healthcare or related field

Job description

Medical Center Health System seeks a Patient Advocate & Diversity Coordinator to welcome patients and families, provide contact information, and address concerns and unmet needs in the hospital setting.

The role focuses on new admissions and transfers from critical or rehab units, supporting interpreter services, and facilitating education and team communication across departments in Medical Center Hospital.