Patient Expeditor

Maimonides Medical Center Inc.; New York (NY); On-site; USD 51,000 - 64,000; Full time

Job summary

Maimonides Medical Center is seeking a compassionate Patient Expeditor to join the Radiology Outpatient Imaging team. You will greet patients, guide them through registration and exam rooms, and ensure comfort and confidentiality throughout the imaging process.

The role requires a minimum of 2 years in a hospital or healthcare setting, knowledge of radiology workflows, and strong communication skills. Bilingual candidates are encouraged to apply.

Qualifications

• GED or high school diploma required.
• Bachelor's degree preferred.
• Minimum 2 years of experience in a hospital or healthcare setting.
• Knowledge of patient care, confidentiality, and radiology outpatient imaging workflows.
• Strong interpersonal and verbal and written communication skills.
• Bilingual candidates encouraged to apply — second language a plus!

Responsibilities

• Greet patients and escort them to registration and exam rooms, ensuring comfort and confidentiality.
• Explain the imaging workflow process to patients and families, setting clear expectations.
• Monitor waiting areas and exam rooms, proactively addressing any patient concerns or dissatisfaction.
• Coordinate time-sensitive scheduling, including emergent over-bookings in collaboration with technologists and administration.
• Contact other departments to facilitate smooth patient flow and timely communication.
• Ensure all medical documentation is accurately processed.
• Provide administrative support including transportation coordination, consent form processing, and uploading imaging into the EMR.
• Assist in compiling outpatient imaging statistics and QI reports

Skills

Interpersonal skills

Verbal communication

Written communication

Education

GED or High School Diploma

Bachelor's degree

Job description

About Us

We’re Maimonides Health, Brooklyn’s largest healthcare system, serving over 250,000 patients each year through the system’s 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers. At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation’s largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neuroscience Institute, Boneand Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.

Overview

We're looking for a compassionate, organized Patient Expeditor to join our Radiology Outpatient Imaging team and play a key role in delivering a seamless, patient-centered experience.

Responsibilities

• Greet patients and escort them to registration and exam rooms, ensuring comfort and confidentiality at every step
• Explain the imaging workflow process to patients and families, setting clear expectations
• Monitor waiting areas and exam rooms, proactively addressing any patient concerns or dissatisfaction
• Coordinate time-sensitive scheduling, including emergent over-bookings in collaboration with technologists and administration
• Contact other departments to facilitate smooth patient flow and timely communication
• Ensure all medical documentation is accurately processed
• Provide administrative support including transportation coordination, consent form processing, and uploading imaging into the EMR
• Assist in compiling outpatient imaging statistics and QI reports

Qualifications

WHAT YOU'LL BRING:

• GED or high school diploma required; Bachelor's degree preferred
• Minimum 2 years of experience in a hospital or healthcare setting
• Knowledge of patient care, confidentiality, and radiology outpatient imaging workflows
• Strong interpersonal and verbal and written communication skills
• Bilingual candidates encouraged to apply — second language a plus!

Pay Range

USD $51,000.00 - USD $64,000.00 /Yr.

Equal Employment Opportunity Employer

Maimonides Medical Center (MMC) is an equal opportunity employer.