Patient Enrollment Specialist

Stony Brook Administrative Services; Commack (NY); On-site; USD 29,000 - 30,000; Full time

Job summary

Island Fertility in New York seeks an Insurance Benefits Verification Specialist to ensure accurate insurance coverage for fertility treatments and to engage in patient-facing conversations about costs.

The role requires attention to detail, strong communication, and knowledge of insurance policies, with weekend rotations and appointment bookings as part of the duties.

Qualifications

• High school diploma or equivalent.
• Effective communication and listening skills.
• Working knowledge of EMR and other software.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Front desk experience in physician practices.
• Strong understanding of medical insurance terminology and procedures.
• Ability to display compassion towards patients and coworkers.
• Strong problem resolution skills.
• Ability to work independently and as part of a team.
• Flexible schedule.

Responsibilities

• Rotate weekends and holidays as necessary.
• Booking appointments (eIVF).
• Updating patient demographics/Insurance.
• Verify patient insurance eligibility and coverage for fertility treatments and procedures.
• Update patient records with insurance verification information.
• Collecting patient out-of-pocket costs and co-payments.
• Communicate insurance information to patients clearly.
• Answer patient questions regarding insurance coverage.
• Stay current on changes in insurance regulations and policies that affect fertility.

Skills

Effective communication

Active listening

Medical insurance terminology

Microsoft Office

Electronic Medical Records

Front desk experience

Teamwork

Problem solving

Compassionate patient service

Independent work

Flexible schedule

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

EMR systems

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Job Summary

The Insurance Benefits Verification Specialist plays a crucial role in the fertility practice by ensuring accurate insurance coverage for patients. This position requires strong attention to detail, excellent communication skills, and a deep understanding of insurance policies and procedures. Part of this role is patient facing. It will require money collection and financial conversations with the patients.

Essential Job Functions

• Rotate weekends and holidays as necessary
• Booking appointments (eIVF)
• Updating patient demographics/Insurance
• Verify patient insurance eligibility and coverage for fertility treatments and procedures
• Update patient records with insurance verification information
• Collecting patient out-of-pocket costs and co-payments.
• Communicate insurance information to patients in a clear and concise manner
• Answer patient questions regarding insurance coverage
• Stay current on changes in insurance regulations and policies that affect fertility

Category Business Support

Exempt/Non-Exempt

Exempt/Non-Exempt Non-Exempt

Location

Location Island Fertility - Fertility

Full-Time/Part-Time

Full-Time/Part-Time Full-Time

Position Requirements

Qualifications

• High school diploma or equivalent
• Effective Communication and Listening Skills
• Working knowledge of Electronic Medical Records and other Software
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Front Desk experience in Physician Practices
• Strong understanding of medical insurance terminology and procedures.
• Ability to display compassion towards patients and coworkers
• Strong problem resolution skills
• Ability to work independently and as part of a team.
• Flexible Schedule

$21-$22 per hour

Open Date 10/15/2026

This position is currently accepting applications.