Patient Engagement Specialist

Renstar Medical Research; Ocala (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

Renstar Medical Research seeks a Patient Engagement Specialist to support recruitment and pre-screening of clinical trial participants. You will manage patient communication, help develop outreach strategies, and ensure a positive participant experience throughout enrollment, coordinating with the Recruitment Director and other departments.

The ideal candidate demonstrates strong communication, organization, attention to detail, and knowledge of GCP/HIPAA compliance, with prior recruitment or

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational and problem-solving abilities.
• High attention to detail and ability to manage multiple tasks.
• Compassionate, ethical, and professional in all interactions.
• Knowledge of GCP, HIPAA, and trial protocol requirements.
• Experience in patient recruitment or clinical research preferred.

Responsibilities

• Explain study details to prospective participants clearly and compassionately.
• Conduct phone screenings using IRB-approved scripts.
• Respond promptly to participant questions and upscale complex inquiries to the Recruitment Director.
• Develop positive and trusting relationships with participants to encourage continued engagement.
• Coordinate with the Recruitment Director on advertising and outreach plans.
• Conduct thorough chart reviews to identify eligible patients per protocol criteria.
• Maintain communication with coordinators regarding availability and potential challenges.
• Represent Renstar positively during sponsor and CRO interactions to encourage future collaborations.

Skills

Excellent written and verbal comms

Strong organizational skills

Attention to detail

Compassionate, ethical professionalism

GCP & HIPAA knowledge

Clinical recruitment experience

Job description

Job Summary

The Patient Engagement Specialist is responsible for supporting the recruitment and pre-screening of potential clinical trial participants. This individual plays a key role in patient communication, recruitment strategies, and study-specific engagement to ensure successful enrollment and a positive participant experience. The role requires high levels of organization, professionalism, and collaboration across departments.

Description

Job Summary

The Patient Engagement Specialist is responsible for supporting the recruitment and pre-screening of potential clinical trial participants. This individual plays a key role in patient communication, recruitment strategies, and study-specific engagement to ensure successful enrollment and a positive participant experience. The role requires high levels of organization, professionalism, and collaboration across departments.

Responsibilities

• Explain study details to prospective participants clearly and compassionately.
• Conduct phone screenings using IRB-approved scripts.
• Respond promptly to participant questions and upscale complex inquiries to the Recruitment Director.
• Develop positive and trusting relationships with participants to encourage continued engagement.
• Coordinate with the Recruitment Director on advertising and outreach plans.
• Conduct thorough chart reviews to identify eligible patients per protocol criteria.
• Maintain communication with coordinators regarding availability and potential challenges.
• Represent Renstar positively during sponsor and CRO interactions to encourage future collaborations.

Requirements

Skills

• Excellent written and verbal communication skills.
• Strong organizational and problem-solving abilities.
• High attention to detail and ability to manage multiple tasks simultaneously.
• Compassionate, ethical, and professional in all interactions.
• Knowledge of GCP, HIPAA, and clinical trial protocol requirements.
• Experience in patient recruitment or clinical research preferred.