Patient Engagement & Membership Specialist

The James Clinic; Chesterfield (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

James Clinic in Missouri is seeking a Patient Engagement & Sales Coordinator who excels at building relationships, educating patients about memberships, services, and wellness offerings, and delivering a five-star experience.

You will welcome patients, educate them about available services, coordinate visits, and work closely with providers to ensure a smooth, welcoming front desk experience in a fast-paced health-care environment.

Qualifications

• Excellent communication and interpersonal skills
• Ability to educate patients about products and services
• Strong relationship-building and customer-service mindset
• Organized, detail-oriented, and reliable
• Comfortable in a fast-paced environment
• Team player with collaborative approach

Responsibilities

• Welcome patients with warmth and professionalism
• Educate patients about memberships, services, supplements, and wellness offerings
• Schedule appointments and coordinate patient visits
• Answer phones and emails with confidence and empathy
• Process purchases and maintain accurate patient information
• Collaborate with providers and staff to ensure a five-star patient experience
• Keep the front office organized and welcoming

Job description

James Clinic in Missouri is seeking a Patient Engagement & Sales Coordinator who excels at building relationships, educating patients about memberships, services, and wellness offerings, and delivering a five-star experience.

You will welcome patients, educate them about available services, coordinate visits, and work closely with providers to ensure a smooth, welcoming front desk experience in a fast-paced health-care environment.