Patient Experience Coordinator — Front Desk & Support

University of Missouri Health Care; Jefferson City (MO); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Health, vision and dental insurance

Paid time off and holidays

Retirement options

Tuition assistance

Employee discounts

Job summary

University of Missouri Health Care in Jefferson City, MO invites applications for a clerical support specialist at the Family Med Clinic Madison St. You will greet patients, coordinate check-in and collaborate with staff to ensure a smooth visit.

This on-site role emphasizes guest relations, organization and accuracy, with benefits and a culture of Yes to Care, Deliver, Innovate and Serve.

Qualifications

• High school diploma or equivalent.
• Six months of frontline customer service and guest relations experience.

Responsibilities

• Greet patients and manage calls with courteous guest relations.
• Prepare and verify patient records and physician orders.
• Coordinate check-in/check-out and scheduling tasks.
• Maintain waiting area and office equipment knowledge.

Skills

Customer service

Guest relations

Communication skills

Teamwork

Education

High school diploma

Tools

IDX/GE

PCS

Cerner

Job description

University of Missouri Health Care in Jefferson City, MO invites applications for a clerical support specialist at the Family Med Clinic Madison St. You will greet patients, coordinate check-in and collaborate with staff to ensure a smooth visit.

This on-site role emphasizes guest relations, organization and accuracy, with benefits and a culture of Yes to Care, Deliver, Innovate and Serve.