Patient Education & Support Specialist | CMA (Hybrid)

IQVIA; Durham (NC); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Hybrid role

Job summary

IQVIA in Durham, NC is seeking a Care Educator / Certified Medical Assistant for a hybrid role supporting the Patient Engagement Center. You will provide patient-focused education to help manage chronic diseases and facilitate access to prescribed medications and resources, using phone, video, email and SMS per program guidelines.

The role does not involve direct clinical care. You will participate in one-on-one communications, coordinate with patients and care teams, and help patients navigate

Responsibilities

• Provide patient-focused education to help patients manage their chronic disease states.
• Interact with patients via telephone, video, email and SMS following program guidelines.

Job description

IQVIA in Durham, NC is seeking a Care Educator / Certified Medical Assistant for a hybrid role supporting the Patient Engagement Center. You will provide patient-focused education to help manage chronic diseases and facilitate access to prescribed medications and resources, using phone, video, email and SMS per program guidelines.

The role does not involve direct clinical care. You will participate in one-on-one communications, coordinate with patients and care teams, and help patients navigate