Patient Education & Experience Specialist

EyeCare Partners; Blue Ash (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

EyeCare Partners in Blue Ash, Ohio is looking for a Patient Educator to interface between prospective patients and the medical staff. The role involves providing education and counseling about surgery options and costs while ensuring a high standard of customer service. The candidate should possess a High School diploma and excellent communication skills. Experience in healthcare is preferred. The position emphasizes professionalism and patient management within a clinic environment.

Qualifications

• Excellent verbal and written communication skills required.
• Ability to interact courteously and professionally with patients.
• Demonstrates understanding of business and its impact on performance.

Responsibilities

• Provide exceptional customer service during patient encounters.
• Assist in patient education and inquiries regarding surgery.
• Coordinate communications between patients and physicians.

Skills

Communication skills

Professional attitude

Customer service

Education

High School Diploma or GED equivalent

Tools

Electronic Health Record (EHR) system

Job description

EyeCare Partners in Blue Ash, Ohio is looking for a Patient Educator to interface between prospective patients and the medical staff. The role involves providing education and counseling about surgery options and costs while ensuring a high standard of customer service. The candidate should possess a High School diploma and excellent communication skills. Experience in healthcare is preferred. The position emphasizes professionalism and patient management within a clinic environment.