Patient Dining Services Manager — Acute Care Leader

Compass Group USA; Morehead (KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Job summary

Morrison Healthcare, a Compass Group company, is seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting in Morehead, KY.

You will hire, coach, train, and develop staff; ensure dietary restrictions are met per diet orders; monitor patient satisfaction; and comply with HIPAA and other regulations while collaborating with clinical leaders to deliver high-quality meals to patients.

Qualifications

• Associate degree with one year work experience in food services or related field or bachelor’s degree in food service technology/management or related field.
• Certified Dietary Manager, Registered Diet Technician or Registered Dietitian preferred.
• Minimum of one year experience in food service management, preferably in an acute care setting.
• Ability to use Microsoft Office applications, EMR, and diet office systems.

Responsibilities

• Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population.
• Hires, directs, coaches, trains, and develops patient service team members.
• Complies with dietary restrictions on special or modified diets to meet diet orders within guidelines.
• Ensures patient services staff assists in achieving patient satisfaction goals.
• Complies with regulatory standards including federal, state, and accrediting agencies while adhering to HIPAA and patient rights policies.
• Participates in/ leads patient satisfaction programs and Quality Assurance/Performance Improvement initiatives.

Skills

Leadership

Coaching

Communication

Education

Associate degree with one year work experience in food services or related field

Bachelor’s degree in food service technology/management or related field

Tools

Microsoft Office

Electronic Medical Record

Diet office systems

Job description

Morrison Healthcare, a Compass Group company, is seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting in Morehead, KY.

You will hire, coach, train, and develop staff; ensure dietary restrictions are met per diet orders; monitor patient satisfaction; and comply with HIPAA and other regulations while collaborating with clinical leaders to deliver high-quality meals to patients.