Patient Services Manager: Healing Dining Leader

Compass Healthcare; Ashland (KY); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Morrison Healthcare, a Compass Healthcare company, is seeking a Patient Services Manager to lead our Patient Services Team in a 455-bed Acute Care setting in Ashland, KY.

Hires, trains, and develops staff while ensuring compliance with dietary restrictions and patient satisfaction goals. The role requires managing regulatory standards and participating in quality improvement initiatives in a high-volume hospital environment.

Qualifications

• Associate degree with one year work experience in food services or related field, or bachelor’s degree in food service technology/management or related field.
• Certified Dietary Manager / RDN / RD preferred.
• Minimum of one year experience in food service management, preferably in acute care.

Responsibilities

• Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
• Hires, directs, coaches, trains, and develops patient service team members
• Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
• Ensures patient services staff assists in achieving stated patient satisfaction goals
• Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
• Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs

Skills

Leadership

Team management

HIPAA compliance

Microsoft Office

EMR systems

Education

Associate degree with 1 year work experience in food services or related field

Bachelor’s degree in food service management or related field

Tools

ServSafe®

Job description

Morrison Healthcare, a Compass Healthcare company, is seeking a Patient Services Manager to lead our Patient Services Team in a 455-bed Acute Care setting in Ashland, KY.

Hires, trains, and develops staff while ensuring compliance with dietary restrictions and patient satisfaction goals. The role requires managing regulatory standards and participating in quality improvement initiatives in a high-volume hospital environment.