Patient Dining Services Leader (Multi-Unit) – Acute Care

Compass Group USA; Louisville (KY); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off (varies by site/state

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Job summary

Morrison Healthcare in Louisville, KY is seeking a Patient Services Manager to lead our Patient Services Team in an acute care setting. This role focuses on delivering high-quality patient meals and coordinating with medical staff to meet dietary needs.

You will hire and develop staff, ensure compliance with HIPAA and dietary guidelines, drive patient satisfaction programs, and take part in QA initiatives. A 1-year food service/management background is preferred, with CDM/RD credentials

Qualifications

• Associate degree with 1 year work experience in food services, or bachelor’s degree in food service technology/management or related field
• Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred
• Minimum of one (1) year experience in food service management preferred in an acute care setting
• ServSafe® certified, desirable
• Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems

Responsibilities

• Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
• Hires, directs, coaches, trains, and develops patient service team members
• Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
• Ensures patient services staff assists in achieving stated patient satisfaction goals
• Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
• Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs

Education

Associate degree with 1 year work experience in food services or bachelor’s degree in food service technology/management or related field

Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred

Minimum of one year experience in food service management preferred in an acute care setting

ServSafe® certified, desirable

Microsoft Office applications, electronic medical record, and diet office systems

Tools

Microsoft Office

Electronic Medical Record (EMR)

Diet Office Systems

Job description

Morrison Healthcare in Louisville, KY is seeking a Patient Services Manager to lead our Patient Services Team in an acute care setting. This role focuses on delivering high-quality patient meals and coordinating with medical staff to meet dietary needs.

You will hire and develop staff, ensure compliance with HIPAA and dietary guidelines, drive patient satisfaction programs, and take part in QA initiatives. A 1-year food service/management background is preferred, with CDM/RD credentials