Patient Dining Experience Specialist

UNC Health; Lumberton (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

UNC Health in Lumberton, NC is seeking a full-time Room Service Host to serve meals to patients in a professional, courteous manner and assist with placing meal orders. The role includes assembling patient trays, coordinating with FNS call center processes, and overseeing room service hosts in accordance with AIDET and UNC Health standards.

Applicants should have a high school diploma or equivalent, fluent English reading/writing, and at least 1 year of relevant acute care experience; 3+ years

Qualifications

• High school diploma or equivalent.
• Ability to read, write, and follow oral and written instructions in English.
• Minimum of one (1) year experience as a Room Service Host or equivalent patient food service role in an acute care setting.
• Preferred: Three or more years of experience in patient food service

Responsibilities

• To serve meals to patients in a professional, courteous manner.
• Assists patients in placing meal orders.
• Assembles patient meal trays.
• Runs FNS call center processes.
• Oversees room service hosts and their processes.
• Follows organizational and departmental policies, AIDET and UNCHSE Standards of Behavior.

Skills

Age-appropriate communication

Equipment operation

Reading and instruction following

Education

High school diploma or equivalent

Job description

UNC Health in Lumberton, NC is seeking a full-time Room Service Host to serve meals to patients in a professional, courteous manner and assist with placing meal orders. The role includes assembling patient trays, coordinating with FNS call center processes, and overseeing room service hosts in accordance with AIDET and UNC Health standards.

Applicants should have a high school diploma or equivalent, fluent English reading/writing, and at least 1 year of relevant acute care experience; 3+ years