Patient Dining Experience Concierge

OSF HealthCare; Peoria (IL); On-site; USD 23,000 - 26,000; Full time

Job summary

OSF HealthCare in Peoria, IL seeks a Room Service Ambassador to verify diet orders, process patient meals within therapeutic diet guidelines, and coordinate with tray line, dietitian, nursing and patients on food service issues.

You will ensure timely, temperature-appropriate dining and a high-quality patient dining experience, using a multi-line phone system and accurate documentation to support exceptional care.

Qualifications

• Food Handlers Certification required within 6 months of hire.
• Excellent interpersonal and communication skills.
• Solid computer skills, including proficiency with Microsoft software.

Responsibilities

• Verify diet orders and ensure accuracy in the room service ordering system.
• Process patient meal orders within therapeutic diet guidelines.
• Coordinate with tray line, dietitian, nursing and patients on food service related issues.
• Provide a high quality dining experience meeting temperature, timeline and food quality.

Skills

Interpersonal skills

Communication skills

Microsoft Office

Tools

Multi-line phone system

Job description

OSF HealthCare in Peoria, IL seeks a Room Service Ambassador to verify diet orders, process patient meals within therapeutic diet guidelines, and coordinate with tray line, dietitian, nursing and patients on food service issues.

You will ensure timely, temperature-appropriate dining and a high-quality patient dining experience, using a multi-line phone system and accurate documentation to support exceptional care.