Room Svc Ambassador

OSF HealthCare; Peoria (IL); On-site; USD 23,000 - 26,000; Full time

Job summary

OSF HealthCare in Peoria, IL seeks a Room Service Ambassador to verify diet orders, process patient meals within therapeutic diet guidelines, and coordinate with tray line, dietitian, nursing and patients on food service issues.

You will ensure timely, temperature-appropriate dining and a high-quality patient dining experience, using a multi-line phone system and accurate documentation to support exceptional care.

Qualifications

• Food Handlers Certification required within 6 months of hire.
• Excellent interpersonal and communication skills.
• Solid computer skills, including proficiency with Microsoft software.

Responsibilities

• Verify diet orders and ensure accuracy in the room service ordering system.
• Process patient meal orders within therapeutic diet guidelines.
• Coordinate with tray line, dietitian, nursing and patients on food service related issues.
• Provide a high quality dining experience meeting temperature, timeline and food quality.

Skills

Interpersonal skills

Communication skills

Microsoft Office

Tools

Multi-line phone system

Job description

Total Rewards

OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career.

Expected pay for this position is $17.00 - $18.89/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position.

OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career.

Overview

POSITION SUMMARY: The Room Service Ambassador follows established policies and procedures for verification of diet order accuracy in the room service ordering system, processes patient meal orders within therapeutic diet guidelines, communicates with tray line, dietitian, nursing and patients on patient food service related issues. Provides a high quality dining experience to patients which meets their nutritional requirements and service expectation regarding temperature, timeline and food quality.

Qualifications

Required Qualifications

Other Licenses/Certifications: Food Handlers Certification required within 6 months of hire. Other skills/knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software.

Preferred Qualifications

Experience: Bi-lingual. Experience using a multi-line phone system. Other requirements/information: Ability to read and check documents for accuracy on a daily basis. Analytical skills necessary in order to modify/substitute or prepare patient meal trays when necessary according to dietary restrictions. Excellent Mathmatical skills required to accurately document percentage of oral intake and calculate patient Nutrients as orders are taken to ensure therapuetic compliance.

OSF HealthCare is an Equal Opportunity Employer