Patient Dining Associate

AdventHealth; Orange City (FL); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Health benefits

PTO from day one

403-B retirement

Parental leave

Career development

Whole person well-being resources

Mental health resources

Pet benefits

Job summary

AdventHealth in Orange City, FL is hiring a part-time food service associate to guide patients through meal selections, verify tray accuracy, and deliver meals per therapeutic diets. You will round on patients and staff to address concerns, ensuring timely, high-quality service.

The role is physically active, with shifts up to 12 hours, and involves using a computerized diet office system. Applicants should have a High School diploma (preferred) and prior food service experience; bilingual

Qualifications

• High School Grad or Equiv (Preferred)
• 2+ years in food service (Preferred)
• Food Safety certifications preferred
• CFSM or FHC preferred (Food Safety)

Responsibilities

• Guide patients through the meal ordering process using a computerized diet office system.
• Verify patient identifiers during meal delivery, ensure tray accuracy.
• Round on patients and nursing staff to identify and resolve foodservice concerns and service recovery.
• Assemble and deliver trays according to therapeutic diet guidelines and presentation standards.
• Perform physically active duties including walking long distances, standing for extended periods, and 12-hour shifts.

Skills

English communication

Customer service

Multi-tasking

Tech literacy (iPad/ToughBook)

Bilingual English/Spanish

Education

High School Diploma

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Part time

Shift:

Day (United States of America)

Address:

1055 SAXON BLVD

City:

ORANGE CITY

State:

Florida

Postal Code:

32763

Job Description:

• Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions.
• Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience.
• Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores.
• Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas.
• Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment. Other duties as assigned.

Knowledge, Skills, and Abilities:

• Able to communicate in English [Required]
• Ability to communicate with customers, in person and over the phone, professionally and efficiently [Required]
• Ability to handle customer interactions in a prompt, courteous, and helpful manner [Required]
• Ability to work in a fast-paced environment [Required]
• Ability to use common software applications and hardware (e.g., iPad, ToughBook) [Required]
• Knowledge of therapeutic diets [Preferred]
• Ability to effectively multi-task [Preferred]
• Bilingual English/Spanish [Preferred]

Education:

• High School Grad or Equiv [Preferred]

Field of Study:

• N/A

Work Experience:

• 2+ in food service industry [Preferred]

Additional Information:

• Food Safety Handler Certificate preferred or as required by state
• Food Safety Manager Certificate preferred or as required by state

Licenses and Certifications:

• Food Handler Certificate (FHC) [Preferred]
• Certified Food Safety Manager (CFSM) [Preferred]

Physical Requirements:

Physical Requirements - https://tinyurl.com/4ew2su3y

Pay Range:

$15.45 - $24.73

Background Screening Requirement (Florida Law)

Certain positions are subject Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:

https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.