Patient Dining Associate

Cleveland Clinic; Canton (OH); On-site; USD 31,000 - 38,000; Full time

Job summary

Cleveland Clinic Mercy Hospital in Canton, OH is seeking a Patient Dining Associate to provide direct meal service to patients and visitors, supporting a healing environment with nutritious food and quality service.

Evening shifts 12:00 PM–8:30 PM or 1:00 PM–9:30 PM with rotating weekends and holidays; duties include food prep, tray assembly, meal delivery, inventory, and ensuring patient satisfaction.

Qualifications

• High School Diploma or GED.
• One year of experience in a customer service environment.
• Ohio Food Safety certification (preferred).

Responsibilities

• Assist with food preparation, loading, heating, tray assembly and sanitation.
• Provide food service delivery of menus and trays to patients and visitors.
• Maintain inventory to ensure the work area is stocked with adequate and acceptable food and supplies.
• Ensure quality in patient and visitor meal service by visiting patients after every meal delivery to ensure customer satisfaction and responding to concerns.

Skills

Customer service

Food service

Education

High School Diploma or GED

Job description

Join Cleveland Clinic’s Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

When we do everything in service of our patients and caregivers, no detail gets ignored, and Mercy Hospital understands that part of staying well is keeping up with nutritional needs. As a Patient Dining Associate, you will provide direct meal service to patients and visitors. Dietary is a positive part of the patient’s day. Delivering patients' food helps them to get better and feel better. On our team, our goal is to create a healing environment and nutritious food — just like our patients have come to expect. For you, that means joining a team that’s focused on delivering world-class care. All the while, we’ll provide you with opportunities to keep advancing your career.

A caregiver in this position works evenings from 12:00PM – 8:30PM or 1:00PM – 9:30PM, including rotating weekends and holidays.

A caregiver who excels in this role will:

• Assist with food preparation, loading, heating, tray assembly and sanitation.
• Provide food service delivery of menus and trays to patients and visitors.
• Maintain inventory to ensure the work area is stocked with adequate and acceptable food and supplies.
• Ensure quality in patient and visitor meal service by visiting patients after every meal delivery to ensure customer satisfaction and responding to concerns.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED
• One year of experience in a customer service environment

Preferred qualifications for the ideal future caregiver include:

• Food service experience
• Ohio Food Safety certification

Physical Requirements:

• Regularly required to stand, walk, use hands to finger, handle, or feel objects, tools or controls.
• Ability to reach with hands and arms.
• Ability to talk and hear.
• Frequently required to sit, stoop, kneel, crouch or crawl.
• Must regularly lift and/or move up to 25 pounds.
• Close, distance, color, peripheral, depth vision and the ability to adjust focus also required.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $15.00

Maximum hourly: $18.44

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).