Patient Diet & Office Services Coordinator

Texas Health Resources; Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401k

EAP

Discount programs

Growth opportunities

Job summary

Texas Health Dallas is seeking a Diet Office Representative in Food and Nutrition Services to support patients with meals and menu selections. This PRN role involves strong patient-focused service, accurate tray setup, and adherence to food safety standards in a fast-paced environment.

Responsibilities include answering questions, processing requisitions, printing reports, and coordinating with care teams to ensure timely meals and patient satisfaction.

Qualifications

• H.S. Diploma or Equivalent required.
• 1 year in a food service position or applicable customer service required.
• FHC - Food Handlers Certificate within 30 days.

Responsibilities

• Demonstrate excellent phone etiquette and customer service at point of service and in resolution of complaints/concerns/ questions.
• Utilizes basic diet therapy training to assist patients in selecting correct menu items as needed.
• Performs needed office tasks in an appropriate and timely manner. Prints reports, process requisitions and enter menus.
• Maintains food safety requirements according to HACCP and department standards in the performance of all duties.
• Maintains clean and orderly work area, ensuring compliance with health department and facility requirements.
• Serve patient meals, assist with set up and prepare snacks accurately and timely according to procedures.
• Returns to the patient room within a reasonable period of time to pick up dirty tray and to confirm satisfaction with the patient.
• Comply with hand hygiene, patient identification, and personal protective equipment (PPE) requirements.

Skills

Customer service

Phone etiquette

Communication

Food service

Education

High School Diploma

Job description

Texas Health Dallas is seeking a Diet Office Representative in Food and Nutrition Services to support patients with meals and menu selections. This PRN role involves strong patient-focused service, accurate tray setup, and adherence to food safety standards in a fast-paced environment.

Responsibilities include answering questions, processing requisitions, printing reports, and coordinating with care teams to ensure timely meals and patient satisfaction.