Diet Office Representative – PRN

Texas Health Resources; Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401k

EAP

Discount programs

Growth opportunities

Job summary

Texas Health Dallas is seeking a Diet Office Representative in Food and Nutrition Services to support patients with meals and menu selections. This PRN role involves strong patient-focused service, accurate tray setup, and adherence to food safety standards in a fast-paced environment.

Responsibilities include answering questions, processing requisitions, printing reports, and coordinating with care teams to ensure timely meals and patient satisfaction.

Qualifications

• H.S. Diploma or Equivalent required.
• 1 year in a food service position or applicable customer service required.
• FHC - Food Handlers Certificate within 30 days.

Responsibilities

• Demonstrate excellent phone etiquette and customer service at point of service and in resolution of complaints/concerns/ questions.
• Utilizes basic diet therapy training to assist patients in selecting correct menu items as needed.
• Performs needed office tasks in an appropriate and timely manner. Prints reports, process requisitions and enter menus.
• Maintains food safety requirements according to HACCP and department standards in the performance of all duties.
• Maintains clean and orderly work area, ensuring compliance with health department and facility requirements.
• Serve patient meals, assist with set up and prepare snacks accurately and timely according to procedures.
• Returns to the patient room within a reasonable period of time to pick up dirty tray and to confirm satisfaction with the patient.
• Comply with hand hygiene, patient identification, and personal protective equipment (PPE) requirements.

Skills

Customer service

Phone etiquette

Communication

Food service

Education

High School Diploma

Job description

26007867

Diet Office Representative – Food and Nutrition Services

Bring your passion to Texas Health so we are Better + Together

Work location: Texas Health Dallas, 8200 Walnut Hill Ln, Dallas, TX 75231

Work hours: PRN (As Needed), with rotating weekends.

Food And Nutrition Department Highlights

• Fast paced environment feeding an average of 450 patients a meal.
• A very diverse & inclusive team that focuses on exceptional patient care.

Here’s What You Need

• H.S. Diploma or Equivalent Req
• 1 Year in food service position or applicable customer service Req
• FHC - Food Handlers Certificate 30 Days Req

What You Will Do

• Demonstrate excellent phone etiquette and customer service skills at point of service and in resolution of complaints/concerns/ questions.
• Utilizes basic diet therapy training to assist patients in selecting correct menu items as needed.
• Performs needed office tasks in an appropriate and timely manner. Prints reports, process requisitions and enter menus.
• Maintains food safety requirements according to HACCP and department standards in the performance of all duties.
• Maintains clean and orderly work area, ensuring compliance with health department and facility requirements.
• Serve patient meals, assist with set up and prepare snacks accurately and timely according to procedures.
• Returns to the patient room within a reasonable period of time to pick up dirty tray and to confirm satisfaction with the patient.
• Comply with hand hygiene, patient identification, and personal protective equipment (PPE) requirements.

Additional Perks Of Being a Texas Health Employee

• Benefits include 401k, Employee Assistance Program (EAP), Discount Programs, as well as other benefits.
• Delivery of high-quality patient care
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

Entity Highlights

For more than a half-century, Texas Health Dallas has been at the forefront of health care in North Texas. We’re an 875-bed, Magnet-designated, full-service hospital serving our community in and around Dallas since 1966. We specialize in cancer care, cardiology, neurosciences, women’s services and emergency medicine, we’ve got it. Plus, we’re a renowned Level III neonatal intensive care unit, a Comprehensive Stroke and Bariatric Surgery Center of Excellence and provide wellness services, outpatient surgery and women’s imaging services. *Texas Health Dallas is a joint Commission-certified Comprehensive Stroke Center, a Level I Trauma Center, a Comprehensive Heart Attack Center, and a designated Magnet hospital. We’re a top choice in North Texas for cancer and emergency services, bariatric services, cardiac care and much more. As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch, and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.

Learn More About Our Culture, Benefits, And Recent Awards.

If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together!

Do you still have questions or concerns? Feel free to email your questions to [e-mail]