Patient Data & Support Operations Specialist

Baxter International Inc.; Houston (TX); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health and dental coverage from day 1

401(k) with company matching

Paid time off 20–35 days

Job summary

Baxter International Inc. is seeking a Customer Operations Specialist in Houston to ensure accurate processing of patient information and cardiac monitoring data. You will manage inbound inquiries, document interactions, and maintain data integrity across company systems.

The role emphasizes accuracy, productivity, and compliance while supporting daily operations and inventory activities. A high school diploma and data-entry proficiency are required, with a starting hourly rate of $16.15.

Qualifications

• High school diploma or equivalent is required.
• Experience using computer systems for data entry and record maintenance.
• Proficiency with Microsoft Office applications.
• Experience handling inbound customer inquiries or calls.
• Ability to maintain confidential patient information per policy.
• Ability to process large volumes of information accurately.

Responsibilities

• Upload CAM patch data and patient information into company systems with accuracy.
• Organize, scan, label, and process CAM products and records for daily operations.
• Enter patient documentation, diaries, notes, and complaints into designated systems.
• Answer inbound calls and emails, provide information, and route requests per procedures.
• Document customer interactions and case details in company systems.
• Identify data discrepancies and escalate as needed per SOPs.
• Assist with inventory management and handling of cardiac monitoring devices.
• Lift, move, and transport items up to 50 pounds as required.

Skills

Data entry

Phone support

Confidential data handling

High-volume processing

Task accuracy

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Baxter International Inc. is seeking a Customer Operations Specialist in Houston to ensure accurate processing of patient information and cardiac monitoring data. You will manage inbound inquiries, document interactions, and maintain data integrity across company systems.

The role emphasizes accuracy, productivity, and compliance while supporting daily operations and inventory activities. A high school diploma and data-entry proficiency are required, with a starting hourly rate of $16.15.