Patient Coordinator/Rehab Aide - Float

H2 Health; Orange Park (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Bonuses

Flexible scheduling

Career growth

Medical, dental, vision, 401(k)

PTO and holidays

Parental leave

Rewards and discounts

Job summary

H2 Health is seeking a Patient Coordinator for outpatient services, serving as the first point of contact and ensuring high-quality patient care at our Orange Park and nearby locations.

You will coordinate appointments, verify insurance, manage referrals, and support front desk operations while collaborating with clinicians to deliver a seamless patient experience.

Qualifications

• High school diploma or equivalent; healthcare admin education is a plus.
• Minimum of 1 year experience in a healthcare or medical office setting.
• Knowledge of medical terminology and insurance processes.
• Exceptional interpersonal and communication skills.
• Familiarity with Electronic Medical Records (EMR) systems and basic computer skills.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answering phone calls, and managing inquiries.
• Work closely with clinicians and administrative staff to enhance patient experience.
• Ensure a welcoming and organized clinic environment.

Skills

Interpersonal skills

Communication

Customer service

Confidentiality

Education

High school diploma

Healthcare administration education

Tools

EMR/EHR systems

Office software

Job description

Patient Coordinator | Outpatient

2 days - Orange Park, 2 days - Middleburg, 1 day - Float

PRN - Potential for Full-Time

At H2 Health, we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence. In this role, you will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors.

Your Role:

As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations.

• Coordinate patient appointments, verify insurance, and handle referrals


• Maintain and update patient records with accuracy and confidentiality


• Assist with front desk operations, answering phone calls, and managing inquiries


• Work closely with clinicians and administrative staff to enhance patient experience


• Ensure a welcoming and organized clinic environment

Requirements

• High school diploma or equivalent; additional education in healthcare administration is a plus


• Minimum of 1 year experience in a healthcare or medical office setting


• Knowledge of medical terminology and insurance processes


• Exceptional interpersonal and communication skills


• Familiarity with Electronic Medical Records (EMR) systems and basic computer skills


• Ability to handle sensitive information with confidentiality


• Proficient in using office software and electronic health records (EHR) systems

Benefits

Why H2 Health?

We're more than a workplace, we're a team that supports your goals:

• Competitive compensation with performance-based bonuses that reward your outcomes


• Flexible scheduling to support work-life balance


• Career advancement and professional growth


• Full benefits: medical, dental, vision, and 401(k) with match


• Generous PTO, paid holidays, and company-paid life insurance


• Supportive, clinician-led team culture


• Additional perks: parental leave, employee rewards, discounts, and recognition programs

H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.