Patient Coordinator

IBI Healthcare Institute; Alpharetta (GA); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Supportive team environment

Opportunities for professional growth

Fastest growing surgical practice in the Southeast

Job summary

IBI Healthcare Institute in Alpharetta, Georgia, is seeking a Part-Time Bilingual Patient Coordinator. The role involves ensuring exceptional patient care and managing telehealth appointments. Candidates should have strong sales skills, be fluent in English and Spanish, and possess administrative excellence.

Join a supportive team and help improve patient experiences in a fast-paced healthcare environment with opportunities for professional growth.

We are committed to equal opportunity employment and welcome applicants from diverse backgrounds.

Qualifications

• Experience managing telehealth appointments and clinic systems.
• Fluent in English and Spanish, with a patient-centered approach.
• Proficient in electronic medical records and patient scheduling.

Responsibilities

• Provide exceptional patient support in English and Spanish.
• Manage telehealth appointments and clinic systems.
• Assist patients with inquiries and promote services.

Skills

Sales and closing skills

Aesthetics/Personal Injury experience

Social Media Savvy

Exceptional Communication Skills

Problem-Solving Abilities

EMR Proficiency

Technical Skills

Administrative Excellence

Attention to Detail

Job description

Join Our Team as a Part-Time Bilingual Patient Coordinator at IBI Clinic!

Are you passionate about providing exceptional patient care and ensuring a seamless healthcare experience? We want to learn about you!

IBI Clinic Institute is the fastest-growing and most innovative Ambulatory Surgery Center, looking for an experienced Bilingual Patient Coordinator to join our world-class team.

Locations (Travel Required)

What We’re Looking For:

• STRONG SALES and CLOSING SKILLS
• Aesthetics/Personal Injury experience (preferred)
• Social Media Savvy - Able to capture and create social media content to drive traffic and get patients through our door
• Patient-Centered Approach - Provide exceptional, high-quality care to each patient, every day.
• Bilingual Preferred - Fluency in English and Spanish is a plus.
• Exceptional Communication Skills - Ability to engage effectively with physicians, clinical staff, and patients.
• Problem-Solving and Decision-Making Abilities - Ability to prioritize workload, meet deadlines, and develop solutions to patient needs.
• EMR Proficiency - Experience working with electronic medical records and patient scheduling systems.
• Technical Skills - Ability to learn and understand telemedicine systems, provide basic technical support, and triage issues as needed.
• Administrative Excellence - Efficiently handle patient intake, scheduling, billing, and follow-ups while ensuring a smooth patient journey.
• Attention to Detail - Maintain updated records of bookings and payments, follow up with patients, and ensure all prerequisite steps are completed for a seamless healthcare experience.

Responsibilities

• Provide exceptional patient care through effective communication and support in both English and Spanish.
• Manage telehealth appointments and ensure smooth operation of clinic systems.
• Assist patients with inquiries, scheduling, and follow-ups while promoting services through upselling.
• Maintain accurate patient records and handle medical administrative tasks efficiently.
• Able to perform blood draw and any clinical responsibilities
• Collaborate with medical staff to ensure a seamless patient experience
• Passionately participate in Social Media and Marketing Content, etc.

Why Join IBI Clinic?

At IBI Clinic, we are dedicated to transforming patient care through personalized service, leading-edge treatments, and a compassionate approach.

What We Offer:

• A Supportive Team Environment - Work alongside skilled surgeons, clinical leaders, and staff in a collaborative culture.
• Professional Growth - Gain hands-on experience in a fast-paced healthcare setting with opportunities for advancement.
• Fastest Growing Surgical Practice in the Southeast - Be a part of a thriving organization making a difference in patient care.

Ready to Make a Difference?

Apply today and become a key player in delivering exceptional healthcare experiences at IBI Clinic!

We’re an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

IBI Clinic does not accept unsolicited resumes from recruiters or third-party agencies. No fees will be paid for unsolicited candidates submitted directly to our hiring team.