Patient Coordinator (PRN)

MedQuest Associates LLC; Mill Grove (NC); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

No Overnight or On-Call Shifts

Generous PTO & paid holidays

Competitive medical, dental, andVision

Quarterly performance bonus

Job summary

MedQuest Imaging, a Novant Health subsidiary, invites a PRN Administrative Professional to join the Durham Diagnostic Imaging team in Durham, NC. You will welcome patients, support scheduling, and handle front desk tasks while coordinating with clinicians and staff for smooth operations.

This role offers flexible scheduling with shifts planned 2 weeks to a month in advance, ideal for balancing life and work.

Qualifications

• High school diploma or equivalent is required.
• Strong customer service background and communication skills.
• Ability to multi-task and work in a fast-paced environment.

Responsibilities

• Greet patients and visitors, serving as the initial point of contact.
• Check patients in, answer the phone, and route calls as needed.
• Schedule appointments and collect balances at time of service.
• Perform general front desk and administrative duties as required.

Skills

Customer service

Communication skills

Multi-tasking

Computer literacy

Education

High School Diploma or equivalent

Tools

Computer systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

PRN Administration Durham, NC, US

3 days ago Requisition ID: 2041

What We Offer

Ready to Make a Meaningful Impact in Healthcare?

Join a collaborative outpatient imaging team where every patient encounter is an opportunity to make a difference. At MedQuest Imaging, a wholly owned subsidiary of Novant Health, you'll provide compassionate, high-quality imaging services in a patient-focused environment while working alongside experienced patient coordinators, schedulers, and clinical teams committed to exceptional care.

Why Healthcare Professionals Choose MedQuest Imaging

• No Overnight or On-Call Shifts
• Generous PTO and paid holidays to support work-life balance
• Competitive medical, dental, and vision benefits
• Quarterly performance bonus program
• 5% retirement match and competitive total rewards package

Facility: Durham Diagnostic Imaging | Location: Durham, NC | Status: PRN Float

With a PRN position, you get the ultimate flexibility. Instead of a fixed schedule, you’ll receive your shifts two weeks to a month in advance, giving you plenty of time to plan around your life. This role is designed to support the team during PTO and other coverage needs, so while it won’t provide full-time hours, it does offer a great opportunity to gain experience, stay active in the field, and enjoy a dynamic workflow.

One of the key advantages of PRN is its built‑in variety. Some weeks you might work just one day, while others you could be scheduled two or three—making it perfect if you’re looking for flexibility, balance, and control over your schedule.

What You’ll Do

In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center’s behalf which includes, but is not limited to: welcoming all patients and their family members into the imaging center, making patients and all visitors feel comfortable, and anticipating and attending to the needs of our patients. This position includes checking patients in, answering the telephone, routing incoming calls to the appropriate party, scheduling patient appointments, collecting balances from patients’ financial responsibility at time of service, and other front office/desk duties as necessary.

What We’re Looking For

Required Qualifications:

• High School Diploma or equivalent
• 0 - 2+ years of experience working in a customer support role or hospitality field
• Strong customer service background and focus
• Professional written and verbal communication skills
• Working knowledge and ability to perform accurately and efficiently on computer
• Demonstrated ability to multi-task
• Ability to work in a fast-paced environment

Preferred Qualifications:

• Experience working in a physician practice or other type of medical services office
• Knowledge of medical terminology
• Prior patient collections experience in a medical setting